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    • About Neptune Aquatics
    • Work for Us
    • Polices and Documents
  • Group Lessons
    • Ducklings
    • Turtles
    • Jellyfish
    • Dolphins
    • Orca
    • Crash Courses
    • Teacher Training Sessions
    • Baby Lessons
    • Private Lessons
    • Level Water Swimming Lessons
  • Hydrotherapy
    • Hydro-Session
    • Hydro-Fit
    • Hydro-Cise
    • Hydro-Active
    • Hydro-Pilates
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    • STA Award in Teaching Swimming
    • STA Level 2 Certificate in Teaching Swimming
    • STA Level 2 Baby and Pre-school Award
    • STA Award in Aquatic Teaching - Disability Swimming
    • STA Award in Aquacise
    • STA Level 2 Safety Award for Teachers
    • STA Level 2 Swimming Pool Water Treatment
    • STA Level 3 Pool Plant Operations
    • STA Aquatic Tutors
  • Swim Shop
  • Hydrotherapy Pool Management
    • Social Impact
    • Community Access
    • Financial
    • Environmental Sustainability
    • Health and Safety
    • Training and Development
    • Employment Opportunities
  • Log In
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Neptune aquatics solutions logo

Call us on

01225 308778

  • Home
    • About Neptune Aquatics
    • Work for Us
    • Polices and Documents
  • Group Lessons
    • Ducklings
    • Turtles
    • Jellyfish
    • Dolphins
    • Orca
    • Crash Courses
    • Teacher Training Sessions
    • Baby Lessons
    • Private Lessons
    • Level Water Swimming Lessons
  • Hydrotherapy
    • Hydro-Session
    • Hydro-Fit
    • Hydro-Cise
    • Hydro-Active
    • Hydro-Pilates
    • Hydro-Together
    • Hydro-Natal
    • Personal Hydrotherapy Programs
    • Hydro Personal Training
    • Pool Hire
  • Family Swimming Sessions
    • Under 5's
    • Fun Swim
    • Inclusive Family Swimming
    • Family and Friends Sessions
  • Training Courses
    • STA Award in Teaching Swimming
    • STA Level 2 Certificate in Teaching Swimming
    • STA Level 2 Baby and Pre-school Award
    • STA Award in Aquatic Teaching - Disability Swimming
    • STA Award in Aquacise
    • STA Level 2 Safety Award for Teachers
    • STA Level 2 Swimming Pool Water Treatment
    • STA Level 3 Pool Plant Operations
    • STA Aquatic Tutors
  • Swim Shop
  • Hydrotherapy Pool Management
    • Social Impact
    • Community Access
    • Financial
    • Environmental Sustainability
    • Health and Safety
    • Training and Development
    • Employment Opportunities
  • Log In

This page contains links to all the terms, conditions, and policies of Neptune Aquatics (Social Enterprise). Please click on the relevant links to access each document.


Please note that all our policies are live documents and are updated every 5 minutes to reflect any changes. If you have any questions regarding any of our documents, feel free to email Director@neptuneaquatics.co.uk or call 01225 308778.

Terms and Conditions

  • Swim School
  • Private Lessons
  • Hydrotherapy Pool Bookings

Company Policies

  • Policy Introduction
  • Health and Safety Policy
  • Safeguarding of Children and Vulnerable Adults Policy
  • Equality and Diversity Policy
  • General Data Protection Regulations (GDPR) Policies and Procedures
  • Environmental and sustainability Policy
  • Company Recruitment procedure
  • Refund Policy
  • Customer Care
  • Accident and First Aid Policy
  • Lone Swimmers

Training Course Policies

  • Learner registration and progress tracking
  • Malpractice and Maladministration Policy
  • Complaints and Appeals Policies
  • Assessment Procedures
  • Reasonable adjustment policy
  • Internal Verification Policies and Procedures (IQA)
  • Recognition of Prior Learning
  • Conflict of Interest Policy
  • Continuing Professional Development Policy
  • ATC Safeguarding Learners and ATC Staff
  • Appendices A - Awarding Organisation
HEAD OFFICE: Neptune Aquatics (Social Enterprise),Office 1, 11a Church Street, Melksham, Wiltshire SN12 6LS

Neptune Aquatics (Social Enterprise) Ltd is a registered company in England, 
Company Number: 08486645
VAT number: 159 8308 71 
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  HEAD OFFICE:
Neptune Aquatics (Social Enterprise),Office 1, 11a Church Street, Melksham, Wiltshire SN12 6LS

Neptune Aquatics (Social Enterprise) Ltd is a registered company in England, 
Company Number: 08486645
VAT number: 159 8308 71 
Copyright © All Rights Reserved.
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