Welcome to Neptune Aquatics Solutions   

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Internal Quality Assurance (IQA)

What is Internal Quality Assurance (IQA)


Quality assurance can be defined as a system to monitor and evaluate a product or a service.

It should identify and recommend measures to make improvements to standards and performance, or at least maintain the status quo if everything is working well. Internal quality assurance (IQA) relates to the monitoring of all the teaching, learning and assessment activities which learners will undertake. The activities should form part of an organisation’s overall quality assurance system.  


Sourced Gravells Ltd (UK), website

There are two types of Internal Quality Assurance (IQA), that Neptune Aquatic Solutions use

  • Desk based assessment
  • Site visit - this is for tutoring and assessing


The two types of Internal Quality Assurance (IQA) that are used should be treated as separate entities. Any person who acts as both the centre or course organiser and the tutor will need to undergo both sets of IQA.

Centre Internal Quality Assurance  
For any organisation or individuals that plan, arrange or organise training courses, these IQA assessments will be completed via desk based assessments to ensure that the centre is operating within the Awarding Organisation’s (AO’s) standards.  
Tutor/Assessor Internal Quality Assurance  (formally called moderation) 
For any individual that delivers or assesses training courses. This will look into the delivery or assessment methods of the tutor/assessor. IQA is required for all aspects of this role; tutoring, assessing and/or tutor assessing.

The Centre Internal Quality Assurance (IQA) Assessment Process


For new centres or newly qualified tutors, the first 3 courses delivered will be Internal Quality Assurance (IQA) assessed and 100% of the course paperwork will be called in by the internal verifier (IV). The internal verifier will produce an action plan based on the results of these IQAs.


Depending on the results of the first 3 IQA assessments, an action plan may be put in place. This might include further IQA assessments of course paperwork.


After these first 3 courses, at a minimum, the centre will need to undergo IQA assessment every 10 courses or 6 months, whichever comes sooner. The IV will also call in a further 2 IQA assessments at random in every 12 month period.


All of these IQA assessments will also include a sample of work from 50% or at least 6 candidates; whichever is the larger number.


If the IV feels that the centre is not delivering courses in line with AO guidelines, and that after the extended IQA assessment process the centre hasn't improved, the IV will report the matter on to the external verifier (EV), who may take further action against the centre.


The Tutor/Assessor Internal Quality Assurance (IQA) Assessment Process


At least once per year for each role, tutors/assessors will need site based IQA assessments. During this IQA assessment, the IV will undertake a full moderation of the tutor/assessor’s abilities to meet the AO’s guidelines. This will need to be undertaken for all roles the tutor/assessor demonstrates (i.e. tutoring and assessing need assessing separately).


If the IV feels that the tutor/assessor is not delivering courses in line with AO guidelines, then an action plan may be put in place. This may include further assessment, and will require these elements to be passed before they can continue. If, after this IQA process, the tutor/assessor hasn't improved, the IV will report the matter on the the external verifier (EV), who may take further action against the tutor/assessor.


IQA Fees

If you are just a course organiser or a stand alone tutor you will only require the section relevant to you.


The fees below are charged per IQA assessment. Depending on the outcome of each assessment, ATCs, tutors or examiners may require further IQA assessments.

For Regular Clients

Paper Based IQA

Paper Based IQA
 
Set up fee
£120 per year or £10 per month
  1 - 3 People
£40.00 per assessment
  4 - 6 People
£65.00 per assessment
  7 - 9 People
£95.00 per assessment
  10 - 12 People
£115.00 per assessment

Tutor/Examiner Site Visit

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Set up fee
£36 per year or £3 per month per tutor
Each tutor must be assessed for both tutoring and assessing every year Each tutor must be assessed for both tutoring and assessing every year
£100 per visit plus travel @ 45p per mile
All prices are exclusive of VAT

One Off Assessment

For tutor/assessor or course organisers who are looking at using our IQA assessments as a one off service 

Paper Based IQA

 
Pre course registered
£105 per course booked
  1 - 3 People
£55.00 per assessment
  4 - 6 People
£80.00 per assessment
  7 - 9 People
£110.00 per assessment
  10 - 12 People
£135.00 per assessment

Tutor/Examiner Site Visit

 
All tutors and examiners are required to have a site visit every year for each role
£150 per visit plus travel  @ 45p per mile
All prices are exclusive of VAT